Momentum Services Limited

Providing a high standard of customer service for International High Speed trains since 2001

Our Services

On Board Services

Business Lounge

Platform Assistance

Careers

As a Momentum Services crew member you will engage with the customers making their journey an unforgettable experience. You will be an ambassador to the company and convey the Momentum Services branding through immaculate uniform presentation and a positive attitude.

team1

CREW ROLE:

Delivering a smooth on board catering and fine dining style customer service to our travellers on board the Eurostar trains.

Key areas of responsibility:

  • Ensure the satisfaction of the passengers
  • To carry out On Board service procedures
  • To assist with the evacuation of the train if so directed by the Train Manager
  • To carry out all financial aspects of their job

Person specifications for the position:

  • Experience within the Catering/Hospitality industry, both practical and theoretical knowledge
  • Strong conversational Dutch or French and English

We are looking for cabin crew with excellent customer service skills to deliver a unique experience to all customers. Please send your resume to: 

recruitment@momentumltd.eu

 

STEWARD - STEWARDESS recruitment@momentumltd.eu
team2

PURSER ROLE:

Leading the crew team to deliver smooth on board catering and fine dining style customer service. 

Key areas of responsibility:

  • Ensure the satisfaction of the passengers
  • Carry out On Board service procedures
  • Assist with the evacuation of the train if so directed by the Train Manager
  • Assess crew members performance 
  • Carry out all financial aspects of their job

Person specifications for the position:

  • Experience within the Catering/Hospitality industry, both practical and theoretical knowledge
  • Experience in team management
  • Strong conversational English and Dutch or French

We are not currently recruiting for the Purser position.

 

PURSER recruitment@momentumltd.eu
team2

PLATFORM ASSISTANT ROLE:

Momentum Services Ltd is the Company appointed by Eurostar to provide on board services on the high- speed trains linking London to Paris, Disneyland Paris and Brussels, as well as seasonal services to Provence and the French Alps through the Channel Tunnel.

Your role is to deliver great support to our on board teams. This is a good opportunity for a colleague who wishes to develop within MSL and broaden their knowledge of the operational side of the company.

As a Momentum Services Platform Assistant you will also engage with customers and be an ambassador for the company  by being friendly, warm to our guests, and making their journey an unforgettable experience.

The Momentum Services branding is also conveyed through immaculate uniform presentation and a positive attitude.

 

The position involves:

•             Daily cleaning of all WMF coffee machines prior to on board team arrival.

•             Supporting on-board teams in the train service preparation

•             Welcoming and greeting passengers during boarding

•             Being knowledgeable on the armoires and equipment on board for rapidity checks 

•             Being able to work autonomously in a fast pace environment including during disruptions

•             Being able to submit clear and explanatory feedback in relation to the above duties

•             Being flexible in terms of schedule and rota in line with train departures

We are not currently recruiting for this position.

PLATFORM ASSISTANT recruitment@momentumltd.eu
team2

BUSINESS PREMIER LOUNGE ROLES:

Momentum Services is growing at high speed and we are always on the lookout for great talent to join our family. Our people are the wealth of our company.

The Eurostar Business Premier Lounge in St Pancras continues to grow and offers exciting opportunities for talented and highly motivated professionals who have an eye for detail and an appreciation for the exceptional quality and level of service they stand for.

Join our team in the historical 19th century building and thrive with our 2018 new service's launch.

Specifications for the position:

  • Experience within the Catering / Hospitality industry, both practical and theoretical knowledge
  • Strong conversational French and English
  • Must be eligible to work in the UK or have a valid UK work permit/visa.

We are seeking outgoing and dynamic individuals who can deliver an outstanding service to our customers.

We currently have a range of positions available front of house and back of house:

  • Host/Hostess
  • Waiter/Waitress
  • Bartenders-mixologists
  • Team leaders
  • Assistant managers
  • Back of house (French Language not required)
  • Cleaners (French Language not required)
  • Full-time and part-time positions are available, morning shifts (4-12) and afternoon shifts (12-20)

     Please send your resume to : lounge.recruitment@momentumltd.eu

 

LOUNGE WAITER - WAITRESS recruitment@momentumltd.eu

About Us

Momentum Services Limited is the catering company providing customer service on the high speed trains linking London to Paris, Brussels, Amsterdam, Rotterdam, Disneyland, Marseille and the French Alps through the Channel Tunnel.

Our goal is to improve our performance continuously, delight our customers by exceeding their expectations and promote the growth of our company.

To meet these goals we have a management system in place that complies with all relevant legal requirements and the requirements of:

  • ISO 9001 : 2008 – Quality Management System
  • ISO 14001 : 2004 – Environmental Management System
  • ISO 22000 : 2005 – Food Safety Management System
  • achieved 2 star SRA (Sustainable Restaurant Association) out of a maximum of 3 stars
  • We are an employer voluntarily choosing to carry out Gender Pay Reporting under the Equality Act 2010 (Gender Pay Gap Information) Regulations 2017.
  • it involves: 
  • the levels of gender equality in our workplace
  • the balance of male and female employees at different levels
  • How effectively talent is being maximised and rewarded.
  • The challenge in our organisation and across Great Britain is to eliminate any gender pay gap. 
  • 50% of employees have worked at MSL for 10 years and of those 10% have worked here for 20 years
900

Staff in 4 Capitals

17

years of expertise

10 Million

Travellers

600 000

Coffee served last year

Our Commitments

We aim to be the leading provider of hospitality and catering services for International train services .

For our Clients

Consistently meet our client’s requirement in terms of agreed levels of services and products.

For our Team

Encourage, empower and develop our employees in order to deliver the best service to the customer.

For the Planet

Actively seek to implement environmentally friendly and energy efficient procedures with particular attention to our suppliers, packaging and product, choice and waste management.

Crew Life @ Momentum Services Ltd

One day on board with us...

Contact Us

Contact us today

Address

Momentum Services Ltd Times House 5, Bravingtons Walk Regent Quarter Kings Cross-St Pancras London N1 9AW